California's #1 Emergency Water Heater Installation & Repair

Payless was very responsive in sending a technician to my house on a Saturday, just a few hours after I called. Adan carefully examined my unit, clearly explained what the malfunction appeared to be, then gave me the option of having a new unit installed the next day or having them explore whether my warranty was still in effect. A great experience with a friendly and knowledgeable technician and responsive office staff!

Great service! Daniel K was helpful and honest. I would definitely recommend Payless Water Heaters service to anyone who is having problems with their water heater.

Except for the delay of 1 day, removal of the 'old' tank and installation of the new one proceeded very well with explanation of the new CA requirements, etc. Good work. Neat and clean work.

My water heater went out this morning, I called Payless Water Heaters and within 2 hours they sent Joseph to my house. He checked out my 11 year old heater which was basically done. He explained my options and 2 hours after that I had a new water heater installed. Joseph was great. Very professional, great at explaining the options and the installation was quick. All very clean, no bs, just an excellent job. Highly recommended.

Such a positive experience from start to finish. We had the pleasure of having David H. be the one to come and 1. Identify the issue 2. Provide thorough information on said issues 3. Make suggestions and give various options 4. Showed full transparency on pricing and any discounts we were eligible for 5. Resolved the issue promptly based on our decision

Ultimately, we made the decision to replace our water heater(even though it was a much pricier option than the alternative). However, we felt confident in the decision because of David’s excellent approach in assisting us and answering all our questions. When he didn’t know an answer he would quickly seek out the answer by reaching out to company support rather than give improvised answers. Not to mention his friendliness and eagerness to help. Definitely an individual who takes pride and joy in what he does.

The installation turned out great and the water heater is amazing. There are many companies that can do such services possibly even for a bit less; however, if you’re seeking to receive such a positive experience like mine then without a doubt I recommend calling Payless Water Heaters and if possible ask for David H.

Thanks again David!

(Attached before and after pictures for reference)

Really great experience with this company. Carlos came out same day and installed a new water heater for us. Our old one went out unexpectedly and the only option was to replace it. This company beat the lowest quote we got, and gave us an extra discount for paying with a check. Carlos was professional and got the work done quickly. Our setup needed a lot of modifications to meet code and they included the extra materials and installation for code requirements in the price. We would use this company again.

The one thing that I do above, everything is value service. If the people are professional and know what they’re doing, and they are very much concerned for me as a customer, I value that above all things. There was no question in my mind that Ezequiel R and Jennifer S, have met and exceeded that standard. The service and the pricing for a new water heater, is second to none. I highly recommend Payless Water Heaters. And in the future, if I ever have any water heater service needs, I will certainly call them again and only.

We had a great experience with Payless Water Heaters, especially Joel. He was quick, courteous, and most importantly honest.

The issue was pretty unique: our elderly dog somehow got stuck behind the water heater, and in order to get her out safely, we had to turn off the pilot light. Once we got her out, we needed help getting the water heater running again.

Joel came out fast, explained everything clearly, and simply reignited the pilot light. He didn’t try to upsell us on anything we didn’t need. Just good, honest service, which is rare these days.

He also gave us a quote on a tankless system after the work was done since our current tank is pretty old. No pressure, just helpful info for when we’re ready to upgrade.

All in all, Payless Water Heaters and Joel delivered excellent service, stuck to the quote we saw on Yelp, and we’ll definitely be calling Joel again when it’s time to replace our water heater. Highly recommend!

My Payless water heater instillation experience was fantastic. Ordering to installation was fast and expertly accomplished. Derrick, our installer, was friendly and took the time to explain the install process. Good job Payless.

They installed a new tankless heater for me. Friendly and professional service.