Emergency Water Heater Installation & Repair

Really helpful, patient explaining things, no attempts to sell anything else. On time. Did the job well and cleaned up after. If everyone did their job that well the country would be in great shape.

This is how service companies should be run! We have nothing but good things to say about Payless Water Heaters snd our technician Juan Carlos. We called on a Sunday because our water heater was making loud, concerning sounds- not expecting anyone to come out until Monday at the minimum. However, we were told someone could be there within 2 hours (no extra fee for it being a weekend too). As promised, Juan Carlos arrived, reviewed the situation, completed a diagnostic evaluation and provided his assessment. All of that for the $59 service fee. It turns out the temperature gauge on our unit had been set too high and was causing some issues with the pipes. So thankfully we didn’t need to have anything repaired and Juan did not try to upsell or encourage any further service that wasn’t needed. Our experience with Juan and Payless was 100% positive - it’s not often that appliance issues turn out to be much easier than you’re expecting. But that was the case for us - thanks to Juan and Payless!! Their excellent reviews are well-deserved and we highly recommend them!

Payless was very thorough with confirmation of appt. The technician Joey was extremely knowledgeable and helpful. He explained so much and provided important information about what our tankless heater requires. He repaired the water heater leak and we could not be happier! Our water pressure is back and we are so grateful.

Understood my needs and provided fast reliable service, and Ill use again in the near future if needed.

I had an excellent experience with Payless Water Heaters and Plumbing, and I would especially like to recognize Juan Carlos for his outstanding service. Juan Carlos was professional, knowledgeable, courteous, and extremely attentive throughout the entire process. He took the time to explain the plumbing issues, answer my questions, and make sure everything was addressed properly. His patience, integrity, and attention to detail were truly appreciated. It is refreshing to work with someone who takes such pride in his work and genuinely cares about providing excellent customer service. A very reliable company.

Tony replaced my water heater tank and water pressure valve to the house. He was professional and pleasant to work with. He got the job done in less time than I anticipated. Also scheduling with Payless Water Heaters was quick and easy. I would highly recommend them.

Kept us updated all the way, great service same day replacement service no issues would recommend to use!

The whole process was very easy and Spencer was very professional. My problem is solved and I couldn’t be happier.

Double D is the man! He still has to install the unit but so far he has been great….explaining etc.

Carlos is absolutely fantastic. A great job very polite very clean very efficient and very honest. He inspected a gas leak and found a water leak and that’s what I found out. It was time to replace my water heater. Give me a great price is very insightful and educated me on water heater maintenance as well, which is why I’ll be doing annual maintenance going forward thank you so much.